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Income Access and Neteller clarification
  #1  
Unread 07-22-2007, 02:11 AM
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Default Income Access and Neteller clarification

I got this email, and then saw it posted on Gambling911.

I actually kind of like Gambling911 and all the antics, however, I felt their commentary was a bit slanted against Neteller on this matter considering the importance of the topic.

Here's the Email:
Quote:
We would like to inform you that we will be discontinuing the use of NETeller as a payment option for commissions payments due to uncertainties and delays experienced with this payment processor.

As a result, we ask that you select an alternative payment method such as check or wire transfer to help us get your payments to you.

To change your payment method click on the 'Update Payment Method' link located in the left hand navigation. Select the appropriate method from the drop down box, enter the necessary details and submit when completed.

If you have any questions or concerns, please don't hesitate to get in touch with us. It is imperative to us that you are able to receive your entitled compensation for your promotional efforts.

Thank you for your prompt attention to this matter.

Kind regards,

The Income Access Affiliate Team
Here's the commentary:
Quote:
Income Access Cuts Off Neteller
Popular online gambling affiliate website IncomeAccess.com on Friday announced they will no longer be using the third party payment processor, Neteller, as a merchant. This comes as yet another blow to the troubled processing firm which this past week announced it will be paying a hefty fine to the US government as a means of avoiding prosecution. The company also ceased trading publicly the week prior.
I don't hear many people bragging about Income Access to be honest.
Too many programs have started there and either left, or gone belly up.
Always a major hassle and loss of income for affiliates.
Casino Craze was the last straw for me departing with about $300.00 of my money and Income Access did nothing to rectify it.
Frankly, I wish Lasetters, and Aus Vegas would handle their own program so I could actively promote them.

Anyway, I feel this was a confusing email to send out, and Gambling 911 didn't clarify it.

All of the programs that are promoted thru Income Access are still accepting Neteller.
They'd be nuts not to, IMO.
Neteller isn't going anywhere, and all the people I know that are outside of the U.S. are not experiencing any problems whatsoever with Neteller.

Neteller losing Income Access for commissions is no big deal at this point.
I would tend to think the other way around.
Why would Income Access feel the need to stop offering Neteller for non U.S. affiliates unless the problem is on their end? If that is the case, they should just say so and not try to fluff it off on Neteller because of the U.S. Neteller problems.
Neteller is probably still the largest processor of Non U.S. funds, so why stop using them?
Something doesn't make sense to be honest, and it on Neteller's end, IMO.

Also, the article says Neteller ceased trading last week.
That happened months ago, not last week.
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Last edited by The_CPA; 07-22-2007 at 02:15 AM.
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  #2  
Unread 07-22-2007, 03:08 AM
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On the Income Access point. I too cannot get a player there. I must be honest and state it's ages since I gave them a REAL go but seriously, I punted the heck out of so called goodies like Jackpot Joy and got NADA in return. I even ranked on Google for the term Jackpot Joy so the traffic was pretty cool. Still no return. Hardly even a download. The website doesn't look too bad. So why the lack of activity? I know it's easy to say that the delivery of players lies in my hands (and it does), but the conversion or the tracking of those conversions lies in their hands, not mine. I can get more than a few affiliate managers to confirm that my traffic is high value, good people. I almost never have a charge back. Bonus sales were never my forte anyway.

Maybe it's just me though.....

As for NETeller, I can confirm that up to this point, my bank wires to South Africa take 5 to 6 days. THis includes the delay in South Africa too. NETeller is NOT all that bad as far as I am aware.

Instead of taking pot shots at people who have had the sink flung at them, maybe the 911 guys should show some sympathy for a group who nurtured an industry, unfailingly. The US Gov froze the funds. The US Gov arrested the execs. But the shooting of blanks is aimed at the victims, not the villians of the peace in these articles.

It reminds me of the players who baulk at sending in copies of their ID's. It only recently became public knowledge but for a fact, since 911, financial institutions in South Africa (home of loads of these casinos) have been bound by law to treat themselves like banks in the sense that they are bound to "know their customer". All transactions above X value have to go to a Compliance Manager who must endure that the money isn't off to buy gunpowder and nukes. The only means is ID. This also explains why, after months of getting away with things, big winners suddenly come under scrutiny. The truth is they flew below the raidar with their smaller wins or losses. Just try make a BIG deposit or withdrawel and you will notice the difference.

Enough raving. I agree, news reporters across many fields are all guilty of sensationalism and highlighting that which suites sales and not always that which serves justice.
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  #3  
Unread 07-22-2007, 03:52 AM
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Quote:
the conversion or the tracking of those conversions lies in their hands, not mine
I think that hits the nail on the head actually, and explains the poor results.
Income Access is just an Upper Level affiliate in reality.
They aren't getting the potential customers from these programs and trying to convert them, and I don't think the programs that use Income Access have qualified converters either.

I think it's one of those deals where if you throw enough traffic at anything, some will convert without doing anything.
If it's enough to keep the program happy, they stay, and if it's not, they leave.
In the end, nobody is actively working the leads for maximum conversion, so they are not good by comparison to those that do.

I do think something gets lost in the tracking there too. Until the Casino Craze departure, I was making an effort as well,..... with poor results.
They were getting the same traffic as all the other places that were doing well, so the traffic quality excuse doesn't fly here either.

Anyway, not intended to be a bash although the truth hurts sometimes.
I just didn't like spinning the blame to drop Neteller like they did.
Too Convienient, I suppose.
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  #4  
Unread 07-22-2007, 03:11 PM
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I too have always felt something was not right with stats from programs that were at Income Access.

I remember years ago when Absolute left IA, it was the best move they ever made and I am glad I didn't give up on Absolute.. I hope that things will also turn around with Ultimate Bet now that they are with Absolute as well.

I too pushed Jackpot Joy a bit when they came out and also Sandpiper....all with too poor results....

Rick
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Last edited by universal4; 07-22-2007 at 03:13 PM.
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  #5  
Unread 07-22-2007, 05:50 PM
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The list of properties that have been run thru there is LONG.

I think for some reason the properties think that by employing a third party affiliate program they will magically achieve results. Not true.

Somebody at the property itself still has to work every sign up and walk them thru the process so they convert, and deposit real money.
We can't do that, and Income Access really can't either without having direct access to the property's player information data base, which I doubt is the case.
If they do get that info, then they obviously aren't using it, or are doing a poor job with it.

I should probably put Absolute back up now that you mention it.
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  #6  
Unread 07-22-2007, 08:58 PM
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Absolute is a GREAT Program and a really nice place to play also.

Rick
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