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Recent Processor Losses and Bet Phoenix Casino Affiliates
  #1  
Unread 03-31-2011, 10:04 PM
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Default Recent Processor Losses and Bet Phoenix Casino Affiliates

Recent Processor Losses and Bet Phoenix Casino Affiliates

This is a quick announcement to let our esteemed affiliates know that we are going to be absorbing the recent processing issue loses.

None of our affiliates will lose a single penny due to this issue. As a large, stable operator we are able to absorb financial losses much easier than some of our smaller, less stable competitors.

If you have any questions as how this might affect future processing for your players, feel free to contact me, I'm here for you!
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  #2  
Unread 04-01-2011, 01:22 AM
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I think is GREAT news and shows a lot about you and your program.

Way to go!!

Rick
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  #3  
Unread 04-10-2011, 08:21 PM
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Hi Nicolas,

Are you changing software? Is there something we should know?

This is on the casino site:

Quote:
Dear Customer,

We apologize, but our online casino software will be unavailable for the next 7 days while we migrate to a new software platform. We hope this change will allow us to better serve you. All balances will be transferred, and payout requests processed. Our current support will stay in place to help you with any questions or doubts you may have about this transition.

We are here for you and our commitment to your satisfaction remains our #1 priority. The move is strictly focused on improving our current customer experience, and we hope any inconvenience that may be caused due to this transition will be offset by the improved gaming experience we will be able to provide.

Thank you for your patience and kind support,

The BetPhoenixCasino.com Team
Did we get a mail on this? Thanks!
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  #4  
Unread 04-12-2011, 03:24 AM
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Received a mail today that it will be moved to Rival Software.
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  #5  
Unread 04-17-2011, 08:45 PM
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Nicolas,

Are you guys still planning the move?

Rick
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