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  #21  
Unread 03-11-2010, 03:22 AM
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The 200x thing was probably a simple typo, as I think it started last fall and teh PAB was late in the year I believe....

The player could probably verify that.

I understood it that this number of issues dealt with a number of players investigated around the same time and somehow this player was lumped into the same discussion??

I agree, if there is more to this part of the story I was not privy to it.

Rick
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  #22  
Unread 03-11-2010, 03:22 AM
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He already made a complain about it on Casinomeister and we told Max (the guy who runs the pitch-a-bitch' service) that the player will not be paid out:

The decision has been not to pay out this player.

As stated in our terms and conditions in number 6:

"In addition, Rushmore/Cherry Red/Slots Oasis Casino reserves the right, in its total discretion, to void any winnings and withhold any balance in Rushmore/Cherry Red/Slots Oasis Casino account under any of the following circumstances: ... If you provide false and or misleading information used to open Rushmore Casino account. "
Unfortunatly that is unaccteptable. What about the 'investagator' who cleared the player?

Rick, I have no problem if they want to keep it private with you but they need to explain the exact reason why the investagator cleared the player and the Rushmore team did not. Not 'reserves the right'.

Not cool. How can I as an affiliate promote Rushmore? Or as a player, play there?
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  #23  
Unread 03-11-2010, 04:08 AM
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I was hoping originally to get Louise over here to respond so we could respectfully ask a few direct questions.

I am not trying to keep this private to myself or anything, I just had to be careful not to post names etc of any ifo I was provided.

I do not know if we couldn't take this further because a PAB had already been filed, I was just trying what I could on behalf of the player to see if we could get it looked into further...

Rick
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  #24  
Unread 03-11-2010, 04:28 AM
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Originally Posted by universal4 View Post
I was hoping originally to get Louise over here to respond so we could respectfully ask a few direct questions.

I am not trying to keep this private to myself or anything, I just had to be careful not to post names etc of any ifo I was provided.

I do not know if we couldn't take this further because a PAB had already been filed, I was just trying what I could on behalf of the player to see if we could get it looked into further...

Rick
Ok. I didn't know Max had a PAB. Embalu, you need to wait for Max to resolve this. The GIA getting involved and you posting here hurts your PAB.
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  #25  
Unread 03-11-2010, 05:06 AM
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Ok. I didn't know Max had a PAB. Embalu, you need to wait for Max to resolve this. The GIA getting involved and you posting here hurts your PAB.
Mojo, just to clarify...this is a very old issue. The PAB's were filed I think not this past Xmas, but the one before...2008 I guess? I could be off on the date, I'm not sure...but I think it was somewhere around there.

I followed this on CM, as much as I could. But much of it was kept private, as PAB's are. I do know that it dragged on for months and months, with the excuse being that this investigator or firm, had to personally meet with each and every player involved to verify their identity. It all stemmed from a group of passports or something that had been stolen in Europe I believe. With the amount of time it took, I figure it had to be one investigator who was walking throughout Europe and staying in hostels, lol. Why else would it take that long? I had thought there were hundreds of players involved...but as it turned out, it wasn't that many. The other Rushmore thread on here is related..the same issue.

I'll see if I can dig up the thread(s) at CM for you guys...but again, it's not much. I'm not doubting that Max and/or Bryan went on what the casino supplied to them...but this is one case that NEVER sat right with me. The casino was SO close mouthed (but that's typical Rushmore as well), and we never got to know really anything of even what these people were accused of. There was one guy who had his winnings voided, and yet he said that no one, investigator or otherwise, had ever contacted him. Not by phone, and not in person. So how the hell did they ever make a determination?

There very may well have been some frauds in the group of affected players..but I also believe there may have been some dolphins caught in the tuna net. I've never really cared for Rushmore since.

Anyway, I'll see what I can find that's public..wouldn't mind refreshing my own memory actually.
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  #26  
Unread 03-11-2010, 07:02 AM
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but this is one case that NEVER sat right with me.
It doesn't sit right with me either. Thanks for the info. I didn't know it had already gone through the mill.

If the player is full of shit then they should be ashamed. However! Explain!

Rushmore/Ben we need an explaination please. PM Rick or Pinababy or myself.

This is not settled.
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  #27  
Unread 03-11-2010, 07:36 AM
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Rick sent me the full e-mail of Louise, I think I can post the private part here if I leave out the names:

"Therefore, it is 'case closed' for some of these players. We reserve the right to void winnings of players that provide us with incorrect or false details:

(my name is here): "This is actually the address of his mother, (my mother's name is here)" We can not verify this player and refuse the right to pay the player. False information was provided, and this is not his residence.

Regards,
Louise."

So nothing new, they gave exactly the same (false) reason in the past, as I mentioned in my first post at WOL. ..
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  #28  
Unread 03-11-2010, 07:40 AM
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Look, we need some answers here.

Ben, Louise, please come by!
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  #29  
Unread 03-11-2010, 03:45 PM
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Okay, as I said before, there really wasn't alot of info available publicly. This whole thing went on at the time that the CM Complaints Section was closed down to new posters..so much of it was handled behind closed doors. But Max did post weekly or bi-weekly blog updates, and posted the links to those updates in a thread on the forum. Link to the thread here:

http://www.casinomeister.com/forums/...fashioned.html

I was close in the dates...end of 2008/beginning of 2009. And Max spent months on these. I really don't doubt there was some fraud involved..but for some reason Embalu's case, as he has posted it here, isn't sitting right with me. I checked to see if there was a member Embalu at CM....and there is/was, but he's been banned.

I guess it's obvious that his PAB was denied, but perhaps he could shed some light on why he was banned? I'm willing to ask Bryan about it...but if he tells me that Embalu has/had multiple accounts in the forum, it's sure not going to help his case.

Mojo and/or Rick...I'm gonna take this to PM with you guys. I'll see what I can find out, if anything.
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  #30  
Unread 03-11-2010, 04:36 PM
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Thanks for clarifying what you could Pinababy.

I had no idea this case was from 2008 and really had thought it was late 2009 instead....kinda ironic that the note I recieved had the typo in it as that would have dated the case for me....lol

Let me know what you turn up....

Rick
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